Incident Response

Priority contact for security-critical incidents

For active incidents, use this channel for rapid intake and escalation. Continue to follow your internal incident response procedures in parallel.

How to reach us quickly

Phone: +1 (646) 247-5351 or email: incident@infinity-secure.com

1. Define impact

Specify affected systems, business impact, and current containment status.

2. Share timeline

Provide detection time, key events, and actions already taken.

3. Name contacts

Include one technical and one management contact for coordinated response.

Not a critical incident?

Use the standard contact form for planned initiatives and non-urgent requests.

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